Privacy Policy (GDPR Version)

Effective Date: May 8, 2025

Note: If you are located outside the European Economic Area (EEA), United Kingdom, or Switzerland, please refer to our Privacy Policy applicable to your region.

At Intelika, we are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR). This Privacy Policy outlines how we collect, process, and safeguard your personal data when you use our services, including Lexika (our AI chatbot utilizing models from OpenAI, Alibaba, Anthropic, Google DeepMind, XAI, and Meta) and Pixelika (our AI-powered media platform) (collectively, the "Services").

1. Personal Data We Collect

Information Provided by You

  • Account Information: Name, email address, username, password, billing information, and payment transaction details.
  • Social Media and Third-Party Logins: Data obtained via platforms such as Google and GitHub, including profile information, email, profile photo, and account identifiers.
  • User-Generated Content: Text inputs, images, file uploads, feedback, and any other content submitted via Lexika or Pixelika.
  • Support Communication: Contact details and the content of your correspondence with our support team.

Information Collected Automatically

  • Technical Information: IP address, browser type/version, device type, OS, network details, and unique device identifiers.
  • Usage Data: Access times, pages viewed, actions taken, time spent on features, frequency of use.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to improve your experience, personalize content, and support authentication and analytics.

We process your data based on the following lawful bases:

  • Contractual Necessity: To provide the Services, manage transactions, and fulfill our obligations.
  • Legitimate Interests: To enhance, personalize, and secure our Services.
  • Explicit Consent: You may withdraw consent at any time without affecting prior processing.
  • Legal Obligations: To comply with laws, regulations, and legal proceedings.

3. Purposes of Processing Your Personal Data

We use your data to:

  • Create and manage user accounts
  • Provide access to Lexika and Pixelika
  • Process payments and transactions securely
  • Offer support and respond to queries
  • Improve our AI models and service quality
  • Prevent fraud and maintain platform security
  • Share updates, offers, and new features
  • Comply with laws and enforce terms

4. Disclosure of Personal Data

We may share your personal data with:

  • Third-Party Providers: For hosting, analytics, payments, support, and IT security
  • AI Model Providers: Controlled and limited sharing with OpenAI, Alibaba, Anthropic, Google DeepMind, XAI, and Meta to enhance and optimize our AI services
  • Social Media Platforms: For authentication and integration
  • Legal Authorities: If required by law or for user protection
  • Corporate Transactions: In the event of mergers or acquisitions, with appropriate safeguards

5. International Data Transfers

Your data may be processed outside the EEA. We ensure protection through mechanisms like the European Commission’s Standard Contractual Clauses and similar safeguards.

6. Data Security Measures

We use robust technical and organizational safeguards to prevent unauthorized access, misuse, or data loss. However, no online system can guarantee complete security.

7. Data Retention Practices

We retain data only as long as needed for service provision or as required by law. After that, data is securely erased, anonymized, or archived.

8. Your Rights Under GDPR

You have the right to:

  • Access your personal data
  • Rectify inaccuracies
  • Request data deletion
  • Restrict processing
  • Object to processing
  • Transfer your data
  • Withdraw consent
  • Lodge complaints with a supervisory authority

To exercise these rights, contact: [email protected]

9. Children's Privacy

Our Services are intended for users aged 13 or older. We do not knowingly collect data from children. If such data is identified, it will be promptly deleted.

10. Updates to This Privacy Policy

This policy may be updated to reflect changes in law or our practices. Updates will be posted with a revised effective date.

11. Contact Us

Intelika Privacy Team
Email: [email protected]

Your use of Intelika’s Services confirms your acknowledgment and acceptance of this GDPR-compliant Privacy Policy.